Privacy Policy - Pimlico Storage

Welcome to Pimlico Storage. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Identification Information: This includes your name, email address, phone number, and mailing address.
Payment Information: Details necessary to process your payments, such as credit card information.
Usage Data: Information about how you use our services, including access times and pages viewed.
Storage Information: Details about the storage units you rent, including size and location.

How We Use Your Information

We utilize the collected information for various purposes, including:

Providing Services: To manage your storage unit rental and ensure the security of your belongings.
Improving Services: Analyzing usage data to enhance our service offerings and user experience.
Communication: Sending you important updates, notifications, and promotional materials.
Payment Processing: Facilitating secure transactions for your rentals and other payments.

Data Protection and Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Encrypting sensitive information during transmission and storage.
Access Controls: Restricting access to your information to authorized personnel only.
Regular Audits: Conducting periodic security assessments to identify and mitigate potential vulnerabilities.

Information Sharing and Disclosure

Your information is confidential and will not be shared with third parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Protection of Rights: To protect the rights, property, or safety of Pimlico Storage, our users, or others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Understand User Behavior: Analyze how you navigate and interact with our website.
Personalize Content: Provide content and advertisements tailored to your interests.
Improve Site Functionality: Ensure our website functions smoothly and efficiently.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information under certain conditions.
Opt-Out: You can opt-out of receiving promotional communications from us.

To exercise these rights, please contact our support team as outlined in our Terms of Service.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is handled securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Disclaimer

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to our support team.